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Not found the answer to your question? You can reach our support team 17/5 via e-mail, phone, chat or by creating a support ticket below.

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Europe

Support

+43 316 680 880 81
Mo - Thu: 7am - 7pm, Fri: 7am - 6pm GMT+1
support@mscrm-addons.com

USA

Support

+1 404 720 6066
9am - 6pm EST (Monday-Friday)
support@mscrm-addons.com

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Upcoming Events and Holidays!

09Dec

08Dec

Limited support from Europe Friday 8th December

08 Dec, 2023 — 09 Dec, 2023 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

Event details

Due to the national holiday in Austria we only offer limited support from our european office on Friday 8th December. The US office is available as usual from 9AM - 6PM EST (3PM - 12PM GMT+1). Invoice, Quote and License inquiries on this day may not be processed until the next business day.

Category

Global Holiday, Limited Support hours, Event

01Jan

31Dec

DocuSign is retiring basic authentication

31 Dec, 2023 — 01 Jan, 2024 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

Event details

Update as of August 9th, 2023: The extension has been extended until December 31st, 2023. DocuSign emphasizes that no further exceptions will be made beyond this date. Documentation from their side regarding this has not been updated as of now, but they have confirmed that it will be published this month.

Original as of July 10th, 2023:

DocuSign has announced the retirement of basic authentication (read more), with the official cut-off date set for August 31st, 2023. If you are currently using DocumentsCorePack in conjunction with DocuSign, it is crucial that you take action to ensure the continued functionality of this integration before that date.

DETAILS: https://support.mscrm-addons.com/knowledgebase/docusign-is-retiring-basic-authentication/

Category

Event, Global Holiday

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Support

Upcoming Events and Holidays!

Limited support from Europe Friday 8th December

Event details

Category

DocuSign is retiring basic authentication

Event details

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